Privacy policy

Information for our patients

Personal information collected

Your confidential medical and dental questionnaire is kept in your dental record, which is stored digitally with access controlled by access codes.

Only clinical staff have access to your health information; administrative staff only access the information they need for their duties (billing, scheduling, insurance claims).

Your rights

  • Right to access your dental record
  • Right to correct certain information in it
  • Right to obtain a copy
  • Right to withdraw your consent to the disclosure or use of information
  • Right to restrict or refuse access
  • Right to be informed if your information is disclosed outside Quebec

To exercise any of your rights or to make a complaint, please contact the person in charge of the protection of personal information, Sébastien Landry, manager and person in charge of the protection of personal information, in writing at info@cliniquedentaireej.com.

Retention of personal information

Your dental record is kept for five years after the last entry, as required by law, and is then destroyed in a way that preserves its confidentiality.

Through its website, Clinique dentaire Émilie Jutras collects personal information about you. The clinic is committed to protecting your personal information and invites you to read this privacy policy.

Personal information collected automatically

When you connect to our website, some information is exchanged between your computer and our server. This is needed for our site’s content to be delivered to your device. The clinic keeps this information only for technical and statistical purposes related to the performance of our website.

This information is:

  • the domain name of your Internet service provider;
  • your IP address;
  • your browser (Chrome, Firefox, Safari, etc.);
  • your operating system (Windows, macOS, etc.);
  • the date and time of your visit;
  • the pages you viewed.

Use of cookies

The clinic does not keep any cookie permanently.

You can disable cookies in your web browser. Doing so may limit some features of our website.

Personal information sent voluntarily by email or through the form

Personal information you voluntarily send us by email or through the appointment request form on our website, such as your name and email address, is used only so that clinic staff can answer you or follow up on your request, and is not kept.

Confidentiality commitment

All clinic employees have signed a confidentiality agreement.

Person in charge of the privacy policy

For any question about this policy, or any complaint about non-compliance with it, please contact Sébastien Landry, manager and person in charge of the protection of personal information, in writing at info@cliniquedentaireej.com.

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